🛡️ OwlU Privacy Policy

Welcome to OwlU. A little bit about us: We’re the productivity Email client that brings AI to you everywhere you work, however you work. When you use our products, you’re trusting us to handle your personal data with care. We take that trust seriously.

We do not sell user content. We only collect and process user content to provide and improve OwlU, as described in this policy. We currently offer the product for free, and we plan to transition it into a paid product in the future—we hope that one day you’ll choose to purchase it.

This Privacy Policy describes how Leanagilehungry Inc. (collectively, “OwlU”, “we”, or “us”) collect, use, and disclose information about you, as well as privacy choices available to you. We offer this tool to different people and organizations, so we need to explain when this Privacy Policy applies:

• This Privacy Policy applies when you interact with us as an individual, such as when you create an account, receive our products directly from us, or browse our websites.
• Unless we tell you a different policy applies, this Privacy Policy covers our product, “OwlU”.

Below, we provide some additional privacy information for those living in the United States(US)

We may update this Privacy Policy from time to time by publishing an updated version. If we make material changes, we will provide you additional notice, such as by sending you an email.

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Information We Collect

The information we collect depends on how you use our products and how you manage your privacy settings.

We collect information you provide to us. This includes:

• Account information: When you create an individual or organizational account, we collect information such as your email address, password, name, email preferences, job titles, and phone numbers. If you use a single sign-on partner, like Google or Apple, we’ll collect the information from them that you authorize.
• User content: We receive the content you upload or enable our products to access, such as emails and drafts, text, documents, files, calendars, images, data, and any other content you allow our products to access.
• Communications with us and feedback: You may have the option to submit additional information to us as you use our product or when you interact with our customer support teams. For example, you may choose to participate in surveys where you can provide feedback about our products.

We collect some information automatically. We do this when you use our product or browse our website, for example. This includes:

• Technical information: We collect technical information about your device and how you access our product. This includes your IP address, device type, browser type and version, apps installed on your device, time zone setting and location, browser plugin types and versions, operating system, and platform. Depending on how you use our product, we may also collect technical information about third-party apps and tools where you use our products.
• Usage data: We collect usage data about how you interact with us and our product, including your activity on our websites and app and your interactions with our marketing communications. We collect usage data about actions you take using our product, such as logs of which features you use and data from these features, like read receipts, security logs, as well as quality and performance information about the operation of our product. We also collect data about how you interact such as integrate third-party marketplace products into your OwlU account(s).

Information about non-users. Your user content may include information about others, such as when you exchange emails with people who don’t use our product or if you choose to give our product access to your contacts so our product make appropriate suggestions. We use the contact information and other information we receive about non-users through user content only to provide our products to you and will not use it to contact, advertise, or market to such individuals.

Information from other sources. We may collect information about users and non-users that’s publicly available, and we may license data such as your contact info or information about your company or job function from third parties. In addition, we may receive information about you from third parties that you choose to connect. For example, if you integrate a third-party marketplace product with a OwlU account(s), we may receive metrics related to your use of that product or other content depending upon your settings with the third party. This data may be combined with the other information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries.

Information we infer. Finally, we may infer information about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address, depending upon your account settings, we may infer what industry you work in and your writing style based on your use of our product.

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How We Use Information We Collect

How we use the information we collect depends upon how you use our product and your privacy settings. We use information to:

• Provide and tailor our products to you. We use the information we collect to provide our product to you and to power rich, interactive, and personalized experiences while using it. For example, we process your user content and usage data to show you context-appropriate and personalized suggestions for writing drafts, communications, and scheduling, to prioritize your workflows, and to offer tips on optimizing your use of our product.
• Improve our product and build new ones. We’re continually developing new ways of making our product smarter, faster, more secure, and more helpful, and imagining new products we could build. For example, we analyze usage data to help us decide what new features to build or improve.
• Improve AI. We also use information we collect to provide personalized AI feature. You can choose whether OwlU may use your content for personalization by adjusting the training controls in your account settings. While OwlU may process your content to deliver personalized features, we do not use your content to fine-tune or train AI models, nor to develop or improve our models.
• Secure our products and troubleshoot problems. We use the information we collect to resolve technical issues that arise with our products. For example, technical data and usage data help us to track outages and monitor security within our product.
• Communicate with you and provide customer service. We use information we collect to communicate with you, such as to resolve issues you encounter with our product or to provide account or product notices. For example, if you contact our support team, we may need access to account information to respond to your request.
• Handle compliance issues and protect against harm. We use the information we collect to comply with law, to protect our users, OwlU, or others, and to resolve disputes. This includes, for example, responding to legal process and governmental requests, defending our or others’ legal rights, and protecting our users, OwlU, and others, against fraud, abuse, or other illegal, malicious, or other potentially harmful activities.

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When We Disclose Information

We disclose information to the types of recipients and in the scenarios described below.

• The Leanagilehungry Inc. The OwlU development team and Leanagilehungry Inc. may access information about you, including for business operations, product integration, development, and improvement, and to support promotion of our product.
• Trusted service providers. We use trusted service providers to help power our product and operate our business. They help with things like AI technology, and cloud storage. These trusted service providers are bound by agreements that require them to follow data privacy and security requirements. For example, we restrict our AI service providers from training their models on user content of our customers.
• Government, legal, and similar authorities. We may disclose information about you to governmental agencies, regulators, and other authorities or authorized parties to comply with any applicable law, regulation, legal process, or appropriate governmental request. We may also disclose your personal information to protect ourselves, our users, or others from fraud, abuse, or other illegal or potentially harmful activities.
• Disclosure in the event of merger, sale, or other asset transfer. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
• With your consent or otherwise at your direction. If you consent to us disclosing your information to another user or other recipient or otherwise direct us to share your information, we may do so.

We may use and disclose data that has been de-identified so that it can no longer reasonably be used to identify you. We commit to maintaining and using such information in de-identified form and not to attempt to re-identify the information, except for the purpose of determining whether our de-identification processes satisfy applicable legal requirements.

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Security and Retention

We design our product with security in mind, and we use a combination of safeguards and processes designed to secure data, including encryption, secure network configuration, and other measures, including encryption, network segregation, and access minimization.

We retain personal data for as long as necessary to provide our product to you, to complete the transactions you have requested, to comply with our legal obligations, to resolve disputes, and for other legitimate business purposes. We retain the data we collect for different periods of time depending on what it is, how it’s used, and how you configure your settings.

For example, where we process information for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in the future.

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Your Rights and Choices

We offer you controls to manage your information and communications preferences with us.

• AI training control. You can choose whether OwlU may use your user content for personalization by adjusting the available training control(s) in your account settings. We do not use your user content to fine-tune or train our AI models, or for model development.
• Unsubscribe from marketing communications. You can unsubscribe from our marketing emails by following the instructions in those emails or emailing us at jay@owlu.site
• Mobile push notifications. With your permission, we may send push notifications to your mobile device. You can deactivate these notifications at any time by changing the settings on your mobile device.
• Data rights. Depending on where you live, you may have rights under privacy laws to access, correct, or delete your personal data, as well as other rights, all as described below.

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Data Transfers

We may transfer and process your data outside of the country where you live. Countries’ data protection laws vary, with some providing more protection than others. Regardless of where your information is processed, we apply the protections described in this policy and we comply with certain legal frameworks relating to the transfer of data, including ensuring that relevant safeguards are in place for the transfer of data where required by law.

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Additional US State Law Information

Above, we explain how we collect, use, and disclose information about you, as well as our targeted advertising practices. As required by certain State Privacy Laws, we use the tables below to explain this same information.

Use, Disclosure, and Retention of Personal Information for Business Purposes

When we process information that is considered “sensitive” under State Privacy Laws (such as when such information is included in your user content), we use such data only for the legally permitted purposes described above, in the same way we process user content generally. We similarly limit how we process account log-in information and contents of communications not sent to us, which may be considered “sensitive” under certain State Privacy Laws. We do not use or disclose such information for the purpose of inferring characteristics about you.

Above, we describe that we collect personal information from various sources, including directly from you, automatically when you access or use our product, and from other sources, as well as the purposes and time periods for which we retain personal information.

Sales, Sharing, and Targeted Advertising

To promote our products on third-party websites and services, we disclose the following categories of personal information to the following categories of recipients. These disclosures may be considered “sales”, “sharing”, or use of personal information for “targeted advertising” under State Privacy Laws.

We do not engage in sales, sharing, or targeted advertising using personal information about anyone we know to be under the age of 18.

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Your Rights under State Privacy Laws

Opt-Out Rights

You may opt out of activities that we engage in that may constitute “targeted advertising”, “sharing”, or “sales” of personal information under the State Privacy Laws. To do so:

• You may visit OwlU website with a Global Privacy Control or other legally recognized universal opt-out signal enabled.
• Follow the instructions in the email you received.

Access, Correction, and Deletion

You have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. We may ask for additional information from you to verify that you are authorized to make a data rights request.

Nondiscrimination

You have the right not to be discriminated against for exercising any of your privacy rights.

Appeals

If we deny your request, you may appeal our decision by submitting a support ticket. If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.

Authorized Agents

If you are an authorized agent seeking to make a request to opt out of sales, sharing, or targeted advertising on behalf of a consumer, please email us at jay@owlu.site

If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the consumer who is the subject of the request to verify their own identity or confirm that the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California consumer, you can email us at jay@owlu.site.

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Contact Information

You can contact us with questions relating to this Privacy Policy by emailing us at jay@owlu.site